
This may be a "nobody cares but me" post, but I'm very proud of my new company. Check it out.
US. Airmall USA, the leading airport concessions company, has hit out at a report that claims private concessions developers are having a negative impact on the airport community in North America.
Airmall today released a statement to set the record straight and called the report compiled by Airport Group, the policy arm of labour union Unite Here flawed and misleading.
Last week Airport Group released the first in a series of studies that claimed the private developer model had failed. It said that the percentage rent of concessions sales paid to airports which utilise the concessions developer Airmall USA (Baltimore/Washington, Boston Logan, Pittsburgh, and Cleveland Hopkins International Airports) are lower than rents collected by peer airports.
It said it is going to release a series of analyses into the industry that will focus on the impact of private concessions developers on airports bottom lines and on other airport stakeholders such as concessions companies, the workforce, passengers and airlines.
But Airmall, which was recently purchased from BAA by Prospect Capital Corporation, slammed the findings, saying the model has proved an overwhelming success, one which has set the new standard for quality and profitability across the industry.
Mark Knight, President of Airmall USA, said: Simply stated, Airport Group and Unite Here have conducted a flawed analysis of our model, and it misrepresents the truth. Instead of telling the whole story, they are being selective about the information they present. Their tactics are both predictable and unacceptable, and their attempts to somehow undermine the validity of our business model with half truths will not go unanswered. We will pursue every avenue to be certain that the whole truth is out there about our success and the success of our airport partners in Boston, Baltimore, Cleveland and Pittsburgh.
Airmall USA manages and develops the retail, food and beverage concessions at Pittsburgh International Airport, Boston Logan International Airport in Terminals B and E, Baltimore/Washington International Thurgood Marshall Airport, and Cleveland Hopkins International Airport. Founded in 1992 at Pittsburgh International Airport, the Airmall model has posted some of the highest per-passenger spends in North America over the past two decades and has won numerous awards for innovation and customer service.
Knight highlighted some important statistics about each of Airmalls projects, which the company said demonstrate that they generate greater overall sales, more sales per passenger, and higher rent revenue for the respective airports.
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